National Rate Services Terms and Conditions

4free.co.uk has ceased trading

  1. This agreement sets out the terms and conditions that we have agreed in order for you to promote National Rate Services (0870/0871 numbers) in return for financial remuneration.  The term “4FREE” mentioned in this agreement refers to us and the term “client” refers to you the applicant. 
  2. Nothing in the agreement shall create, or be deemed to create, a partnership, joint venture or the relationship of employer and employee or except to the extent set out in this agreement. The Client also understands that any legal responsibilities including but not limited to Income Tax, VAT and National Insurance etc. is the Client’s responsibility. 
  3. 4FREE agree to pay the client the current pence per minute rate per number as designated on the 4freeTELE.COM Internet site.  These rates are subject to changing market conditions, and it is the client’s responsibility to make themselves aware as to the current rates. 
  4. 0871 numbers and 0871 voicemail numbers are subject to a refundable connection charge of £10.00 + VAT.  The connection charge will be refunded when the traffic on the line exceeds £250.00 per month.
  5. 0871 Voicemail numbers are free to schools and registered charities.
  6. If the Client chooses to divert his or her 0870 number to a mobile then a one-off connection fee of £19.99 + VAT is chargeable.  Further, the client shall pay the divert costs of 15p per minute for all incoming calls.  Should the Client wish to transfer their 0870 number to a landline at a later stage, then this will done free of charge.  In the event that the Client wishes to transfer back to a mobile again, then a connection charge of £9.99 + VAT shall apply.
  7. There is a one off set up fee of £29.99 + VAT for the 0870 Time Plan Option.  Two alterations to this plan are included per year.  Further changes will be charged at £9.99 + VAT per time.
  8. There is a one off set up fee of £49.99 + VAT for the 0870 Geographic Routing Option.  Two additions or deletions to this plan are included per year.  Further changes will be charged at £9.99 + VAT per time.
  9. Payment shall be made approximately 50 days from the end of your first month.  This is to allow us to collect all monies due from the suppliers and Telco's and to provide a period to prevent claw back.  After the first payment you will be paid monthly.  No cheque is issued for under £25.  If the amount due is less than £25 this will be automatically rolled over until your total earnings exceed £25. 
  10. 4FREE cannot be held responsible for any losses or liability however caused should the service(s) be suspended or breakdown etc. Neither can 4FREE be held responsible for any loss of earnings however caused whether direct, indirect or consequential. 
  11. 4FREE will agree to change your landline target number for the first three diversions free of charge. If you require more changes we charge an annual fee of £25.00 + VAT for unlimited diversions.
  12. All set up fees etc. are non refundable.   
  13. 4Free remain the leaseholders on all allocated numbers and any porting arrangements must be agreed in writing with 4FREE at its sole discretion. 4Free abide by Ofcom  the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.  
  14. 4FREE shall have the right to terminate a Client’s contract and service and retract the national rate number should the Client fail to promote the Service and generate any revenue.  This shall be at the sole discretion of 4FREE after consultation with the client.  However, we never, ever, disconnect a number without contacting the Client nor do we in any way want to disconnect a number for the sake of it.  This clause is only ever invoked in the case of a business closure or when we are unable to contact the Client over a prolonged period.
  15. 4FREE reserves the right to change these Terms and Conditions without notice with the new additions and/or deletions made readily available on the Internet site and that these new Terms and Conditions shall override the old.
  16. The Client agrees that any monies owing to 4FREE shall be deducted from any income before payment. 
  17. The Client can terminate a Service by giving 30 days notice in writing.  This can be by email but a receipt should be asked for.
  18. The agreement shall be governed by and construed in accordance with the Laws of England.
  19. The Client must be 18 years of age, or over, to order an 087x number.