Do you have to visit my premises?
No. Everything is done remotely without any interruption.

Must I have a business to use an 0871?  
Yes. 0871 numbers are only suitable for business use and not for domestic use. Whether you are a large business or working from home, we will be glad to set up your free numbers.

What are the costs involved?  
4FREE standard 0871 numbers are free of charge, with no connection charges or ongoing rental fees for those businesses wishing to use one.

Can I port my 0871 number to my mobile?  
No. The whole idea of these caller friendly numbers is that the caller knows how much they are paying and that it is just the cost of a normal national rate call.  However, if you divert your normal landline number to your mobile, then your 0871 number will shadow it and also go to your mobile.  Of course, BT normally charge you the difference between the mobile and landline element of the call.

How do you allocate your numbers?
All numbers, even standard ones are issued as consecutive numbers but obviously only if ordered at the same time. So for instance the main office number could be 0871 740 1234, and the fax line number would be 0871 740 1235. Please note that fax2email numbers cannot be consecutive with the main number nor can they have the same middle three digits. All our fax2email numbers begin 0871 900, and as the 900 series is dedicated to the fax2email platform we cannot therefore match it with landline numbers. We can however, in some cases try and match up the last four digits.  However, in really exceptional circumstances they can be matched to the 900 series, but you would not receive any income from the 0871 900 to voice number.

How can I change the number on which my 0871 calls terminate?  
It is easy to do so. Just send an email to us at connections@4freetele.com and we will do it for you. It may take up to 24 hours for a change to take place so please give us advanced notice of when you want to make a change.  

Is there a charge for diverting my number?  
We will do the first three diversions for your business free of charge. If you require more changes we charge an annual fee of £25.00 + VAT for unlimited diversions.

Can I redirect my own 0871 number?
Yes.  If you say move your business around or  want to divert your 0871 number to your home after business hours, we do provide a 0871 follow me number over which you have complete control.  You are provided with your own Internet Panel to redirect it or you can even redirect it by phone.  Please see our Follow Me Numbers page for further details.  We also have a Time TimePlan Option where we can programme your number to suit your business hours.  Please see the 0871 page for further details.

Do you have any memorable numbers?  
Yes, we do.  Please see our Gold/Memorable page.